7:00 am – 8:00 am – Breakfast

• Location: Registration Area
• Sponsored by Lawrence Group

8:00 am – 9:00 am – Cultural Transformation: Creating the Pathway from Institution to Home

• Location: Marbella
• Presenter: Joan Devine, RN, BSN, LNHA, CDP, Former Director of Education, Pioneer Network, MC5
• CEUs: 1 PC

If you could not meet your own needs, would you look for a place designed to “look after you,” or would you want to find a place where you could “feel you belong”? Or are you looking for both? Historically, institutions have been the only option for many seniors and others requiring support and services in a residential setting. How did we get to this place, and more importantly, how can we get out of it? Is it possible to transform the culture of aging care and services?

8:00 am – 9:00 am – TPOPP/POLST – A Better Way to Express Advance Care Plans and Code Status

• Location: Seachase
• Presenter: Charles Crecelius, MD, Associate Professor of Medicine, Washington University School of Medicine & Geriatrics, St. Louis
• CEUs: 1 PC

TPOPP/POLST is a national paradigm to ensure person’s wishes towards end of life are carried out – it stands for Transportable Physician Orders for Patient Preferences / Physician Orders for Life Sustaining Treatments. It is a means to ensure code status orders are carried out in all sites of service (home, nursing home, assisted living, dialysis etc.) using one form for all sites of service. It is a medical order to be carried out at all times and all places. It complements and reflects advance directives – which are not medical orders, and is superior to the current Out of Hospital DNR (OHDNR) form used in Missouri.

8:00 am – 9:00 am – You May Not Be as Good as You Think You Are (According to Your Frontline Teams)

• Location: HK’s Clubroom
• Presenter: Laura Cambria, Senior Vice President of Operations, KARE
• CEUs: 1 Adm

This session unpacks several in-depth studies facilitated recently by KARE, surveying over 3,000 licensed caregivers and nurses as well as hundreds of senior care communities. When we compare the answers from caregivers with those from communities, in many cases, we get it very wrong.

9:00 am – 9:15 am – Break

9:15 am – 10:15 am – TPOPP/POLST – A Better Way to Express Advance Care Plans and Code Status

• Location: Marbella
• See above description for more session information.

9:15 am – 10:15 am – You May Not Be as Good as You Think You Are (According to Your Frontline Teams)

• Location: Seachase
• See above description for more session information.

9:15 am – 10:15 am – Cultural Transformation: Creating the Pathway from Institution to Home

• Location: HK’s Clubroom
• See above description for more session information.

10:15 am – 10:30 am – Break

10:30 am – 11:30 am – You May Not Be as Good as You Think You Are (According to Your Frontline Teams)

• Location: Marbella
• See above description for more session information.

10:30 am – 11:30 am – Cultural Transformation: Creating the Pathway from Institution to Home

• Location: Seachase
• See above description for more session information.

10:30 am – 11:30 am – TPOPP/POLST – A Better Way to Express Advance Care Plans and Code Status

• Location: HK’s Clubroom
• See above description for more session information.

11:30 am – 12:30 pm – Exhibit Hall w/CEUs

• Location: Granda
• CEUs: 1 Adm

12:30 pm – 1:30 pm – Lunch w/Exhibitors

• Location: Granda

1:30 pm – 2:30 pm – Improving Operations with Digital Innovation

• Location: Marbella
• Presenters: Jeff Heitgerd, CPA, Principal with CliftonLarsonAllen LLP & Tyler Gerig, Digital Growth Senior with CliftonLarsonAllen (CLA)
• CEUs: 1 PC

Providers can modernize their business with digital innovation. We will introduce key concepts such as AI, business intelligence, and automation in a rapidly evolving field. We will explore practical use cases to learn how providers have used digital solutions to address common pain points and enhance efficiency and resident care.

1:30 pm – 2:30 pm – Social Media That Works: Turning Posts Into Purpose for Aging Services

• Location: Seachase
• Presenter: Dak Dillon, Founder of Hub & Spoke
• CEUs: 1 Adm

Still not sure what Facebook or LinkedIn is doing for your organization? You’re not alone, and you’re not behind. This session offers a practical playbook for using social media to build trust, attract new families, and tell your story more effectively – even if you don’t have a full-time marketing team. We’ll cover the essentials: what to post, how often, and how to tie every post to a real goal like driving website traffic or capturing leads.

1:30 pm – 2:30 pm – How to Utilize Social Services to Create a Cohesive Culture

• Location: HK’s Clubroom
• Presenters: Jennifer Popp, MSW, Licensed Nursing Home Administrator, VP Skilled Nursing at Bethesda Health Group & Carrie Wetzel, Licensed Clinical Social Worker, Director of Business Development at Bethesda Health Group
• CEUs: 1 PC

2:30 pm –  2:45 pm – Break

2:45 pm – 3:45 pm – Social Media That Works:  Turning Posts Into Purpose for Aging Services

• Location: Marbella
• See above description for more session information.

2:45 pm – 3:45 pm – How to Utilize Social Services to Create a Cohesive Culture

• Location: Seachase
• See above description for more session information.

2:45 pm – 3:45 pm – Improving Operations with Digital Innovation

• Location: HK’s Clubroom
• See above description for more session information.

3:45 pm – 4:00 pm – Break

4:00 pm – 5:00 pm – How to Utilize Social Services to Create a Cohesive Culture

• Location: Marbella

• See above description for more session information.

4:00 pm – 5:00 pm – Improving Operations with Digital Innovation

• Location: Seachase

• See above description for more session information.

4:00 pm – 5:00 pm – Social Media That Works:  Turning Posts Into Purpose for Aging Services

• Location: HK’s Clubroom

• See above description for more session information.

5:00 pm – 7:00 pm – Hospitality Reception

• Location: Lakeview Patio
• Sponsored by Value 1st